Privacy Policy.

Who We Are

Teller & Tale Events provides wedding and event planning services in the United Kingdom.

For the purposes of UK data protection law, Teller & Tale Events is responsible for the personal information collected through this website.

If you have questions about this Privacy Policy or how we handle your information, please contact us at tellerandtaleevents@gmail.com.

Information We Collect

We may collect personal information when you contact us, enquire about our services or register for the Wedding Concierge.

• Your name and email address.
• Your telephone number, where you choose to provide it.
• Your wedding or event date, where provided.
• Information about your wedding, event or planning requirements.
• Your communication preferences and marketing consent.
• Messages and enquiries you send to us.

Our website may also process limited technical information, such as IP addresses and browser information, where necessary for security and website operation.

How We Use Your Information

We use your personal information to:

• Respond to enquiries and communicate with you.
• Provide information about our wedding and event planning services.
• Manage enquiries, bookings and customer relationships.
• Register you for our Wedding Concierge when requested.
• Send wedding inspiration, planning advice and updates where you have consented.
• Maintain the security and proper operation of our website.
• Meet applicable legal and regulatory obligations.

We do not sell your personal information to third parties.

Our Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases where appropriate:

• Consent: When you choose to receive Wedding Concierge emails, inspiration or marketing updates.
• Contract: When processing your information is necessary to provide services you have requested or to take steps before entering a contract.
• Legitimate interests: When responding to relevant enquiries, administering our business or protecting our website, provided your rights do not override those interests.
• Legal obligation: When we must retain or process information to comply with the law.

Wedding Concierge Registration

When you register for the Wedding Concierge through our Be Inspired page, we collect the information you submit, which may include your first name, email address, wedding date and areas of interest.

We use this information to manage your registration and, where you have given consent, to send you wedding inspiration, planning advice and relevant updates.

You can withdraw your marketing consent at any time by using an unsubscribe link in our emails, where available, or by contacting us directly.

Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal.

How We Store Your Information

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Wedding Concierge registrations may be stored using Google Sheets and related Google services. Access is restricted to authorised people who need the information for business purposes.

We may also use trusted service providers to operate our website, manage communications and support our business activities.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers who help us operate our website, manage data or deliver services, where necessary and subject to appropriate safeguards.

We may also disclose information where required by law.

International Data Transfers

Some of our technology providers may process personal information outside the United Kingdom.

Where international transfers occur, we take steps to ensure appropriate protections are in place in accordance with applicable UK data protection law.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including meeting legal, accounting or reporting obligations.

Wedding Concierge registration information is retained while you remain subscribed or while it is otherwise reasonably necessary for managing your registration.

If you unsubscribe, we will stop sending marketing emails and delete or minimise information that is no longer required. We may retain limited information to record your opt-out preference and prevent further unwanted communications.

Your Data Protection Rights

Under UK data protection law, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your information in certain circumstances.
• Request restriction of processing.
• Object to certain types of processing.
• Request transfer of your information where applicable.
• Withdraw consent at any time where processing relies on consent.

To exercise your rights, please contact us using the details provided in this policy.

You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk .

Cookies & Website Technologies

Our website may use cookies or similar technologies that are necessary for its operation.

If we use optional analytics, advertising or other non-essential cookies, we will provide appropriate information and obtain consent where required by law.

You can manage cookies through your browser settings and any cookie preferences made available on our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal obligations.

The latest version will always be available on this page, together with the date it was last updated.